Local pick up customers receive a 4% discount on the buyer's premium for cash or check or Zelle or Venmo payment of personal property items, on designated pickup day. This discount may be forfeited if buyer does not come in for on-time pickup.
1. The decision of the auctioneer is final in all matters of bidding procedures, increments, and declared winning bidders. Auctions "soft close." This means if during the last 15 seconds bids are made on an item, the end time of all remaining items will extend an additional 15 seconds. No lots are meant to sell out of order. We recommend putting in your highest and best bid from the start. Your bid is encrypted and nobody but you knows what your highest bid is. The computer will only bid the next highest increment until your highest bid is exhausted so you get the best deal. This method is called a proxy bid.
2. Winning bidders may be sent invoices with NO shipping charges. If you choose to have your items shipped, you will receive a new (or second) invoice. Please pay promptly the way you prefer. All items to be removed within 7 Days.
3. All items sold AS IS. ALL SALES FINAL. We do not accept returns.
4. Buyers authorize that their bidder credit cards on file may be charged 7 days after an invoice has been sent without further notice. Please be responsible with your auction invoice and pay for your item(s) so that invoices do not get escalated to collections. We want everyone to have a pleasant experience, both buyers and sellers. When items remain unpaid it causes a lot of bookkeeping, shipping, and storage organization problems.
5. Shipping to confirmed address only. Shipping address MUST match credit card address or verified address with PayPal, or Square (see "Ways to Pay"). We regret this causes some customer inconvenience and ask for your understanding. With past experience we have learned that high value and easily liquidated items such as gold, silver, coins, and jewelry have the potential to attract an unwelcome and unethical individual bidder. Sales of these type of items have to be reviewed carefully. To our loyal and honest bidders we thank you and once again ask for your understanding with respect to bidding and shipping security.
6. When an item remains unpaid by a winning bidder that is not communicative, the auction company after due notice will resell those items charging our standard resell commission rate of 100% (one Hundred Percent). We apply the net "zero dollar" proceeds from the resell to your original bill and move forward with collections and legal actions. Example: A bidder buys an item for $100 and does not pay and does not communicate with us a valid reason for not paying causing us to resell the item for $100. We charge our standard resell commission rate of 100% netting $0 from the second sale. $0 is applied to the outstanding auction invoice and the balance of the invoice of $100 is placed in to collections and/or legal action. We also press to collect the maximum penalty as allowed by law including, but not limited to interest, attorney fees, and punitive damages. Fraud is reported to the FBI IC3 and other applicable law enforcement officials with all available information including, but not limited to name, address, online identity, credit card information, phone records, emails, and IP address. When online bidders are outbid from non communicative and non paying bidders , or bidders that attempt to defraud the auction company we consider this a very serious breach and we are willing to devote tremendous resource to remedy. Honest bidders are entitled to purchase items at the highest bid price that has been achieved from other "good faith" bids. The online auction process is not a game to be played and your bids are not optional once we declare an item sold. The auction industry is unusual in that an oral contract between auctioneer and buyer is 100% enforceable. Please understand, we often liquidate items that individuals have collected for their entire lifetime, we may be dealing with grieving families, we may be executing auctions that are court ordered, or other creditor enforced liquidations, and yet other serious matters that require our professional services. Unpaid and attempted fraud bidder transactions are not an issue we want to have to explain to somebody's widow, or grieving children of deceased parents. We maintain a very open registration and bidding policy as we treat people how we want to be treated. Do not misinterpret our open policy as an easy target. Please bid responsibly.
7. To our honest and loyal bidders we keep our terms simple and our buyers happy. If you experience an unexpected problem or make a mistake please call us at 941-544-8640. We appreciate your business!
Pickup, Shipping, and Delivery:
LOCAL PICKUP is the day after the auction closes, from 10AM to 6PM. We keep someone here the entire time. Please understand, at any other times and days we may be out of the office on estate consultations, or even out to lunch, and you may show up to a closed building, regardless of posted/online/Google hours. Call or text 941-544-8640 for an appointment if for any reason you miss pickup day. It is VERY helpful if everyone comes on the assigned pickup day! We love to keep great auctions coming your way, and need to move the sold items out the door to make room for fresh merchandise. Thank you for cooperating.
FOR SHIPPING: Please pay your invoice online, choosing the large button at the top that notifies the auction company that you'd like shipping. You can also call or message and we will confirm. Then, when your items are packed, you will receive a 2nd invoice for shipping costs, and after you've paid that, your item will be sent.
Coins/jewelry, and small items that fit in typical sized boxes are shipped from in-house.
Shipping for large and complicated items can be handled by a packaging store. Before bidding, please be aware that a custom packing and shipping service, especially for large and fragile items and particularly art, can be pricey! Don't be unpleasantly surprised after winning the bid. Call us before bidding if you have concerns.
If we can reasonably pack the item(s) for you, we will do so as a service and convenience and savings for your benefit as a valued customer, but we do not represent our in-house service to be available for every item and every situation.
Overnight shipping is available only when paid by bank wire. No credit cards over the phone, and we will not ship to an address that does not match records and credit card.
This location needs items picked up on Wednesday and Thursday between 10AM and 5PM during normal store hours.
Shipping is available. Please work with Bruce for your shipping needs. 941-544-4102